Returns & Exchanges
At Chic Soul, we want you to feel confident and beautiful in every piece you purchase. If your new arrivals aren't the perfect fit, we offer easy returns within 30 days of delivery for store credit or a refund to your original payment method.
Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Choose your preferred return method to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
Pack Your Items
Securely place your unworn, unwashed items with original tags attached into the original packaging or a durable mailer.
Drop Off & Track
Affix the shipping label to your package and drop it off at any authorized carrier location, then track your return status via our automated notifications.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing